Privacy Policy

1. Introduction

Orgobloom ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

3. How We Use Your Information

• Process and fulfill your orders
• Send transactional emails and SMS
• Provide customer support
• Improve our website and services
• Detect and prevent fraud
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure password storage (bcrypt)
• HTTPS for all communications
• Regular security audits
• Limited employee access

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Payment processors (Razorpay)
• Shipping partners (Delhivery, Shiprocket, F Ship)
• Email service providers (Nodemailer)
• Law enforcement (when legally required)

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account
• Opt-out of marketing communications
• Request data portability

Contact us at support@orgobloom.com to exercise these rights.

7. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and track website performance. You can control cookie settings in your browser.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date above. Your continued use of our services after changes constitutes your acceptance of the updated policy.